quality

The focus on Total Quality Management is one facet of the shift to information. In the Industrial Age, the emphasis was on quantity and mass production. Henry Ford’s assembly line is heralded as a landmark event in the race to mass produce goods. Now, the ability to produce quantities of information is easily accomplished - just check out the world wide web! The emphasis is now on the quality of information. Inside this shift, it is little surprise that a movement around the management of quality should surface.